Delivered sustained change of critical business initiatives by applying digital transformation
Outcome
We provide our clients the tools to sustain their change initiatives and reach an ROI.
Offerings used:
Challenges
-
Client attempted multiple times to roll out an initiative that will help improve the way management made and implemented business decisions
-
A significant investment was made on this initiative
-
The roll out was delivered via traditional instructor lead training and utilized PDF files and excel forms tool
-
A final attempt was underway when Zealic was exposed to the initiative and offered to help
Solution
-
Zealic recognized the criticality of sustainment to such an initiative and created a Proof of Concept (PoC) to illustrate how a decision support tool could be used to bridge the gap between training and sustained change
-
Leveraged SalesForce as the platform, which the client was already using within its enterprise
-
Zealic transformed the PoC into a working decision support tool, specifically tailored for the decision methodology the client was rolling out
-
A train-the-trainer approach was taken and the solution transferred to the client’s IT department to complete the rollout and manage on-going support